Network Q Programme

The Network Q Programme has been designed to take the worry out of buying a quality used vehicle. A comprehensive range of benefits ensure that you can drive away from the forecourt knowing your used car is as good as new.

Every Network Q vehicle comes with a minimum of 1 year’s warranty and is subjected to rigorous Multi-Point Checks. Moreover, our Ownership Promise ensures no hidden surprises and for added peace of mind, a 30 Day Exchange Pledge. You can drive off there and then with our Free to go insurance, and enjoy 1 year of Roadside Assistance, Free Accident Management and the opportunity to sign up for the Vauxhall Service Club.

Comprehensive. Thorough. Reliable. No one does a used car programme like Q.

1 Year Warranty

Every Network Q vehicle comes with a minimum of 1 year's warranty. Vehicles less than 2 years old get the balance of the manufacturer warranty, which lasts until the vehicle is 3 years old of 60,000 miles (whichever comes first).

For full details please see Terms and Conditions

Network Q Multi-Point Check

Every vehicle on our forecourts is subjected to a rigorous Multi-Point Check by highly trained Vauxhall technicians, before it is allowed to carry the Network Q badge. Testing everything from engine performance to paintwork, this service is synonymous with used car quality and integrity, allowing our customers to drive off with all the confidence and reassurance you'd get from buying new.

The Network Q Multi-Point check covers:

  • Every major mechanical component
  • All vital safety and security checks
  • A through test drive
  • Inspection of interior and exterior features
  • Final preparation of your vehicle

​Network Q Ownership Promise

The great thing about buying a used car with Network Q is that you know exactly what you're getting. No hidden past, no hidden surprises, just complete peace of mind.

Our Ownership Promise covers:

  • Mileage
  • Identity
  • Stolen vehicles
  • Outstanding finance agreements
  • Examining Vauxhall's recall register for any recalled parts (Vauxhall models only)
  • A replacement vehicle as part of our 30 day exchange pledge, should any of the information we find prove to be incorrect

30 Day Exchange Pledge

We're confident you'll be absolutely thrilled with your purchase. But, for added peace of mind, if your car develops a mechanical or electrical fault (in the first 30 days of ownership) that cannot be repaired to a satisfactory standard, the supplying retailer will exchange it for a Network Q vehicle of equal value.

Why? Simply because we believe in our cars, believe in their inherent quality and hold our customers' satisfaction paramount.

​​1 Year Roadside Assistance

Every Network Q vehicle comes with 1 year of Roadside Assistance including Roadside Rescue, Recovery Rescue, At Home Rescue, Onward Travel and tyre-related incidents.

For full details please see Terms and Conditions

​​Service Club

All customers buying a Vauxhall vehicle under Network Q will be offered the opportunity to sign up for Vauxhall Service Club as part of their welcome communication. By joining they will become eligible for the following:

  • Discount on servicing and repairs
    • 15% for 2-3 year old vehicles
    • 25% for vehicles over 3 years old
  • 50% off MOTs

This applies to Vauxhall vehicles only

For more information contact your local Network Q retailer.

​​Free Accident Management

In the unfortunate event that your vehicle is involved in an incident the Vauxhall Accident Management Service will help. They contact your insurer, arrange for vehicle recovery, repair at a Vauxhall approved repairer, organise a courtesy car and the return of your vehicle.

What our Customers Think

  • I'd definitely recommend Thurlby Motors Boston because the buying experience was hassle free, the people were very friendly and knowledgeable and I love my new car!
    Mrs R, Boston, Lincolnshire

    Mrs R

  • Buying a car from Thurlby Motors Louth was good because The salesperson was attentive and courteous but not pushy or overbearing. Questions I had were completely answered without using a sales pitch. The visit to Thurlby Motors was a delightful experience..
    Mr Taylor, Louth, Lincolnshire

    Mr Taylor

  • Thurlby Motors Louth made buying my new car a great experience because they had exactly the product I wanted. The sales staff were friendly, efficient and devoted time to dealing with my queries and offering full explanations. The service staff also gave priority to my requirements. Product knowledge in all departments was excellent.
    Mr Stennett, Louth, Lincolnshire

    Mr Stennett

  • I'd recommend Thurlby Motors Louth because they struck the right balance -interested but not pushy. Spent time with us even though it was late on Sunday afternoon. Salesman even came in on his day off to make delivery more convenient for us.
    Mr Hibbert, Louth, Lincolnshire

    Mr Hibbert

  • The experience at Thurlby Motors Louth was fantastic because the staff was very helpful and courteous in every aspect of customer service. They kept me completely upto date about my car whilst awaiting delivery and I was totally satisfied....thank you
    Mr Minshull, Louth, Lincolnshire

    Mr Minshull

  • The staff at Thurlby Motors Louth were good because as an ex-company sales rep. for many years - I did not feel unduly pressured to purchase at anytime. This is a most valuable asset in todays modern world It makes me bridle & veer away from the product. Well done that young man - you did it automatically without knowing. I shall return !! 
    Mrs Charlesworth, Louth, Lincolnshire

    Mrs Charlesworth

  • The experience at Thurlby Motors Alford was fantastic because the professional curtesy during the whole sale of the car. The standard of details about the car and the cleanliness and the explanation of all the instruments inthe car was well above standard. The overall experience was very satisfactory and we are very pleased with the car
    Mrs Boothe, Alford, Lincolnshire

    Mrs Boothe

  • I'd recommend Thurlby Motors Alford to a friend because the personal service I received was amazing. Everything was explained to me carefully and the transaction was carried out simply and efficiently, with no worries for me. I am very pleased with my new vehicle.
    Mrs H, Alford, Lincolnshire

    Mrs H

  • I would recommend Thurlby Motors Alford to friends and family because I found the sales staff approachable and helpful without being pushy. They listened to what I wanted and the way I wanted to do it and didn't try to steer me down a different course. I was dealt with in a polite, friendly but professional manner.
    Mr Porter, Alford, Lincolnshire

    Mr Porter

  • The experience at Thurlby Motors Alford was good because they are always friendly and courteous and look after every detail during and after purchase, There is a wonderful atmosphere in the showroom whenever you go in. Nothing is too much trouble for them. They are a pleasure to do business with.
    Mrs Judd, Alford, Lincolnshire

    Mrs Judd

  • I would recommend Thurlby Motors Alford to friends and family because You get very friendly people and great service afterwards.
    Mrs Moore, Alford, Lincolnshire

    Mrs Moore

  • Buying a car from Thurlby Motors Boston was good because they put the customer first. The staff are polite, friendly and very knowledgable. I have no hesitation in recommending them and will certainly be back to them for my next car.
    Mr Whitehouse, Boston, Lincolnshire

    Mr Whitehouse

  • I'd definitely recommend Thurlby Motors Boston to friends and family because I have purchased several cars from them in the past and felt I got a reasonable deal also the after sales service has been very satisfactory. I would not hesitate in going there again.
    Mr Hubbert, Boston, Lincolnshire

    Mr Hubbert

  • Having purchased a vehicle before I know that the after sales service is second to none and any problems I have had have been rectified very quickly and to a very high standard. All the staff are experienced in what they do, from the front desk to the fitters in the garage. It’s a pleasure dealing with Thurlby
    Mr Stevens, Boston, Lincolnshire

    Mr Stevens

  • I'd definitely recommend Thurlby Motors Boston to friends and family because being a long standing customer they treat me with respect and go out of their way to try and arrange the little extras that make dealing with them such a delight.
    Mr Rushton, Boston, Lincolnshire

    Mr Rushton

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